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Troubleshooting

IssueSolutions
Recording is pausedPress the button briefly to resume recording

The camera is not detected: the unit is waiting to reconnect.

IssueSolutions
The unit does not detect the cameraVerify that the cable is connected to one of the two USB ports on the unit.
Check that the USB cable is connected to the camera.
Restart the unit.

No WiFi network available​

The camera no longer enters a dedicated pairing mode: if no known network is found it simply records offline. Configure WiFi networks from the mobile app (see WiFi Configuration with Mobile App). If uploads are not happening, check that the camera has a working network with internet access.